diff --git a/apps/web/next.config.js b/apps/web/next.config.js
index 0e5ef48391..e3108db4c3 100644
--- a/apps/web/next.config.js
+++ b/apps/web/next.config.js
@@ -297,6 +297,11 @@ const nextConfig = {
         destination: "/api/link?action=:action&email=:email&bookingUid=:bookingUid&oldToken=:oldToken",
         permanent: true,
       },
+      {
+        source: "/support",
+        destination: "/event-types?openIntercom=true",
+        permanent: true,
+      },
     ];
 
     if (process.env.NEXT_PUBLIC_WEBAPP_URL === "https://app.cal.com") {
diff --git a/apps/web/pages/event-types/index.tsx b/apps/web/pages/event-types/index.tsx
index 1f2f0a9991..e2ec5c7043 100644
--- a/apps/web/pages/event-types/index.tsx
+++ b/apps/web/pages/event-types/index.tsx
@@ -8,6 +8,7 @@ import type { FC } from "react";
 import { useEffect, useState, memo } from "react";
 import { z } from "zod";
 
+import useIntercom from "@calcom/features/ee/support/lib/intercom/useIntercom";
 import { EventTypeDescriptionLazy as EventTypeDescription } from "@calcom/features/eventtypes/components";
 import CreateEventTypeDialog from "@calcom/features/eventtypes/components/CreateEventTypeDialog";
 import { DuplicateDialog } from "@calcom/features/eventtypes/components/DuplicateDialog";
@@ -756,9 +757,16 @@ const WithQuery = withQuery(trpc.viewer.eventTypes.getByViewer);
 const EventTypesPage = () => {
   const { t } = useLocale();
   const router = useRouter();
-
+  const { open } = useIntercom();
+  const { query } = router;
   const isMobile = useMediaQuery("(max-width: 768px)");
 
+  useEffect(() => {
+    if (query?.openIntercom && query?.openIntercom === "true") {
+      open();
+    }
+  }, []);
+
   return (
     <div>
       <HeadSeo